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Case Manager - new

  • Toronto, ON

Job Description:
Our Story

We are proud to announce that Canada Life will become our company brand under which our three companies service – Great West Life, London Life, and Canada Life.
Together, Great-West Life, London Life and Canada Life have been in the business of keeping promises for over a century. The new Canada Life brand combines the strengths of all three – so we can better deliver on our purpose: To improve the financial, physical and mental well-being of Canadians.


We are excited about this journey. To find out more about our story, click here


As we continue to grow our business, Disability Management Offices have an ongoing recruitment need to meet our service level agreements. If you are an experienced case manager or have an interest in disability management, and enjoy working in a team environment we encourage you to consider applying for our Future Opportunities.


Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? We believe in working collaboratively in a team environment to share our knowledge with one another and to coach and mentor our employees to support our customers.


In our organization the Case Manager will be an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability. The Case Manager is also responsible for delivering timely, professional and responsive service to our clients and their employees.


We offer an extensive training program to provide you all the necessary tools to be successful in this position. By joining our Disability Insurance Management team, you will evolve in an environment where these values are present and you will also benefit from many advantages, such as:

  • 37.5 hours per week with a flexible schedule-ability to work from home 2 days/week
  • Paid Training
  • Paid Personal Days
  • Excellent benefits and wellness spending plan
  • Pension plan
  • Life Insurance Plans
  • Paid Vacation
  • Share Ownership Program
  • Competitive salary based on experience
  • Bonus structure
  • Education Reimbursement $2,000 (annually)
  • Career Opportunity Advancement
  • Our Disability Management offices are centrally located with easy access to public transportation.


Accountabilities:

  • Responsible for the proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties
  • Evaluate the extent of the disability by interviewing or writing to the applicant, the employer, physicians and other medical service providers, and manage the disability file by continuously evaluating all additional medical information;
  • Write letters to inform all affected parties of decisions regarding disability cases;
  • Implement return-to-work programs and negotiate with the employer;
  • Evaluate health care coordination programs and rehabilitation programs to ensure they have positive effects;
  • Adhere to service level agreements associated with policy holder claims;
  • Respond to all telephone inquiries made by the applicant, physicians, lawyers, regarding the assessment of the claims.


Qualifications and Competencies:

  • Holds a bachelor's degree or college diploma in an appropriate discipline and/or the equivalent relevant professional experience;
  • Excellent Listening skills
  • Delivery of timely, professional and responsive service to clients and their employees.
  • Strong planning, organizational and multi-tasking skills;
  • Analytical and demonstrated ability to solve complex problems and make decisions, at times with limited information;
  • Ability to work with ambiguity to meet tight deadlines;
  • Strong professional communication skills (both written and verbal);
  • Strong interest in customer service and interaction with policy holders;
  • Demonstrated ability and flexibility to work with multiple stakeholders to resolve a claim;
  • Ability to work in a team environment and independently;
  • Knowledge of the medical field (asset)
  • Experience in dealing with Mental Health Claims (asset)

Discover your opportunity…. Apply today!


Great-West Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days. If you’d like to join our team submit your information online and introduce yourself.


Together Great-West Life, London Life and Canada Life serve the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.


We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.


Great-West Lifeco would like to thank all applicants, however only those who qualify for an interview will be contacted.


Canada Life Assurance Company -

Details Apply Save [yesterday]

OVERVIEW:
JOB PURPOSE:

The General Manager is responsible for overseeing all aspects of Events Coordination for the Law Society and ensuring client satisfaction. Working in conjunction with the Executive Chef, this position will develop strategic plans for business growth based on organizational priorities and goals and make operational and fiscal decisions.

QUALIFICATIONS REQUIRED:

  • A high school diploma.
  • A valid Food Safety/Food Handler’s Certification, Smart Serve Certification and WSET Intermediate Wine Certificate or comparable would be an asset.
  • Health and Safety certification and knowledge of applicable legislation is required.
  • Previous customer service in a fast paced dining environment, with experience in fine dining and catering to a wide range of events.
  • A minimum of 7 years' relevant working experience is required coupled with a minimum of 3 years of supervisory experience.
  • Must have strong leadership skills, an operational planning background and experience in supervising and training employees.
  • The successful candidate will strike a balance between active floor management with organized and effective execution of administrative duties.
  • Ability to complete mental mathematical calculations, in addition to using calculators and cash registers.
  • Proven expertise of health and safety practices, procedures and compliance.
  • Familiarity with personal computers, e-mail, and the Internet/Intranet, knowledge of MS Word and Excel, Silverware and Guest Center (OpenTable).
  • Speaks and writes in clear, articulate manner for individual and/or group situations.
  • Experience in submitting payroll hours as well as dividing gratuities among staff and making submissions to our payroll office.
KEY ACCOUNTABILITIES:
Client / Customer Service Planning

  • Assess the client’s requirements and meet their expectations to ensure that they are satisfied with service executed.
  • Working with the Law Society’s External Relations and Communications team, promote the events department and Osgoode Hall Restaurant through various media/social media campaigns to generate revenue.
  • Working closely with the Executive Chef and Manager, Restaurant and Catering, plan to coordinate and execute events such as large launch parties, private bookings and high profile events.
  • Plan and coordinate menus with the Executive Chef.
  • Develop, maintain and grow target client list for potential clients for the Law Society.
  • Build and maintain strong customer relationships to ensure high quality event production.
  • Review financials with the Executive Chef. Develop and maintain standard operating procedures, health and safety procedures and guidelines.
  • Ensure compliance with Health and Safety legislation with worker training and certification.

Client / Customer Service Delivery

  • The General Manager will maintain a high level of customer service with a full range of Law Society staff, benchers, members, students, suppliers, vendors and general public.
  • Build and maintain strong customer relationship to ensure high quality event production.
  • Manage and oversee guest relations and guest recovery.
  • Provide exceptional guest service and lead by example, thereby setting higher standards within the team.
  • Ensure employees are knowledgeable and adhering to standards in Health & Safety, WHMIS and Accessibility for Ontario Act, etc.
  • Liaise with suppliers and other clients.
  • Achieve operational objectives by preparing and completing action plans, implementing productivity, quality and standards of service.

People Leadership

  • Train coach and develop employees by providing ongoing feedback and establishing performance expectations.
  • Empower the team to ensure they strive to adhere to goals and established standards within the department.

Financial Responsibility

  • In conjunction with the Executive Chef, establish financial targets, forecasts and budget for Events.
  • Prepare reports and follow up on a daily, weekly and monthly basis with clear record/indicators.
  • Initiates and maintains requests, expense reports, purchase orders, cheque requisitions, invoices, financial transfers and other required documentation with internal and external service providers.

Team Membership

  • Collaborates with the Management Team to develop and carry out ideas and procedures to continuously improve the department.
  • Fosters a team environment by encouraging the development and growth of new skills among employees, working closely with all front of house managers to facilitate initiatives.
  • Creates an engaging and energetic environment where all employees work together as a highly functioning team.
COMPETENCIES:
Service Orientation

The requirement to maintain a high standard of commitment, ethics, respect, care in service delivery to clients (internal and/or external).

Communication and Interpersonal Skills

The requirement to structure and deliver effective verbal and written communication with clients, staff, licensees, the public, and others in a non-threatening and constructive way.

Team Orientation

The requirement to share responsibility for the achievement of team goals and the associated behaviours required for individuals to contribute effectively in a team environment.

Continuous Improvement

The requirement to demonstrate an attitude that consistently strives to improve a standard of excellence for one’s self and for the benefit of the organization, its licensees and stakeholders.

Problem Solving and Judgment

The requirement to identify and analyze problems, determine root causes, evaluate alternative solutions and take and/or recommend appropriate solutions.

Technical Competence / Professional Knowledge

The requirement

Details Apply Save [yesterday]

  • Toronto, ON

Job Description:
AODA/WCAG Specialist
12-18 month Contract Opportunity

Accountabilities:
  • Test and remediate accessibility issues across business lines with respect to web content (PDFs primarily)
  • Execute all activities required to drive accessibility improvements for all web content (pdfs, primarily), but also for websites, web applications and other web content (multi-media and social media) across the organization using manual and automated techniques, including preparation, execution, defect tracking, remediation and closure and initiating any corrective action as appropriate.
  • Execute accessibility testing activities with use of Adobe Acrobat Pro Accessibility Checker versions XI, DC or higher, including and recording test results.
  • Facilitate accessibility defect triage and resolution meetings with all key stakeholders.
  • Produce Accessibility Defect Reports, Test Progress Reports, and Test Completion Report including presenting to and obtaining sign-off from the key stakeholders.
  • Coach, guide and train various teams across the business (including designers, developers, testers, business analysts, as well as project managers and stakeholders across business units) on how to create source documents that can be converted to accessible PDFs, as well as on web accessibility principles, best practices, technical implementation techniques, manual and automated accessibility testing and remediation techniques and methods.
  • Build source document templates to generate accessible documents.
  • Improve development and testing processes, methodology, tools, and best practices to ensure inclusive design and accessibility practices are adopted.
  • Review and provide input into Request for Proposals, Request for Quotations, Low-Value Quotations, etc. as required
  • Evaluate potential solutions that the organization is procuring and provide input as a subject matter expert.
  • Participate in working sessions and collaborate with others to review existing processes and recommend efficiencies.
  • Familiarity working with Agile delivery methods (Agile, Scrum, Sprint) and working in an agile environment (very important!!)
Qualifications and Competencies:
  • 3+ years demonstrated, hands-on experience conducting accessibility testing for web, desktop, mobile, pdf documents, multimedia, etc. against the Web Content Accessibility Guidelines (WCAG) 2.0/2.1 Levels A, AA and AAA success criteria using assistive technologies and various testing tools (Adobe Acrobat Pro (versions XI, DC or higher), NVDA, JAWS, Colour Contrast Analyzer, WebAim Wave, AChecker etc.), and performing remediations.
  • Expert knowledge of AODA legislation, WCAG2.0/2.1 Guidelines and A/AA/AAA Conformance Levels.
  • 3+ years demonstrated, hands-on experience making accessibility improvements to web applications, websites and related digital content (such as PDFs, multi-media and social media) within large organizations in insurance/financial services industry
  • Excellent ability to coach, mentor, and train business and technical teams on digital accessibility processes, best practices, and tools
  • Excellent communication, facilitation, and presentation skills to all levels of staff
  • Proficiency with Windows 10, Mobile OS (iOS, Android), MS Office 365 Pro Plus applications (Outlook, Word, Excel, PowerPoint, SharePoint), SDLC (Software Development Life Cycle) Tools (JIRA, Confluence), Accessibility Testing Tools, Adobe Acrobat Pro XI, DC or higher, PAC 2.0/3.0
  • IAAP Certified Professional in Web Accessibility (CPWA) or an equivalent credential is a definite asset.
Our Story

Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.

As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.

Discover your opportunity….Apply today!

Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities. If you’d like to join our team submit your information online and introduce yourself.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted

Canada Life Assurance Company -

Details Apply Save [yesterday]

Our Job Opening:

We are searching for an Overnight Closer (Member Services Representative) to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! You will also be responsible for closing that business day’s shift as well as creating accurate bank deposits.

Some of your responsibilities will include:

  • Customer Service/Front Desk Activities:
    • Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
    • Respond to member questions and concerns in a timely and professional manner.
    • Conduct beverage or merchandise purchases on the point of sale system.
    • Close shift for the business day and create bank deposits for the following day.
  • Member Accounts:
    • Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
  • Club Cleanliness and Maintenance:
    • Go above and beyond to keep the front desk area and lobby clean and orderly.
    • Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
    • Regular cleaning of all exercise equipment and tanning beds.
    • Regular restroom and wet area cleaning and stocking.

Qualifications:

  • 6-12 months of Customer Service experience is preferred.
  • High school diploma/GED equivalent required.
  • Must be 18 years of age or older.
  • Must be able to work overnight hours (10:00 PM to 6:00 AM).
  • Basic computer proficiency with an eye for accuracy.
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

Physical Demands/Requirements:

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to lift up to 75 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Why you should join Planet Fitness!

  • Contribute to changing people’s lives every day by helping us create a healthier Planet!
  • Work hard and play hard with an amazing group of talented, dynamic professionals!

Want more reasons?

  • Medical and Dental Insurance
  • Vacation/Sick Time/Holiday Pay
  • Free Black Card Membership
  • 401(K) and Roth Retirement Savings Plans
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Term Life Insurance


Planet Fitness -

Details Apply Save [yesterday]

  • Toronto, ON

Secondary (high) school graduation certificate
1 to less than 7 months

  • or equivalent experience
  • Business Equipment and Computer Applications

  • Spreadsheet
  • MS Excel
  • Internet
  • MS Outlook
  • Work Setting

  • Retail business
  • Supermarket/grocery store
  • Specific Skills

  • Maintain adequate stock levels
  • Arrange product according to planogram
  • Provide customer service
  • Security and Safety

  • Bondable
  • Criminal record check
  • Own Tools/Equipment

  • Cellular phone
  • Transportation/Travel Information

  • Own transportation
  • Own vehicle
  • Public transportation is available
  • Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Handling heavy loads
  • Attention to detail
  • Standing for extended periods
  • Tight deadlines
  • Ability to Supervise

  • 1 to 2 people
  • Work Location Information

  • Rural area
  • Urban area
  • Various locations
  • Specialization/Experience (Business sales and services)

  • Product selection
  • Merchandising or window
  • Personal Suitability

  • Initiative
  • Effective interpersonal skills
  • Flexibility
  • Accurate
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Judgement
  • Organized

Canadian Job Bank -

Details Apply Save [2 days ago]

  • Toronto, ON

Job ID: 7087

Job Category: Community & Social Services

Division & Section: Shelter, Support & Housing Admin, SSHA Homelessness Init & Prevention Svcs

Work Location: SS&HA - SEATON HOUSE, 339 George Street

Job Type & Duration: Part-time,

Hourly Rate and Wage Grade: $23.91 - $26.20 Please note: The salary reflects 2019 rates

Shift Information: Various Shifts, On an "as required' basis

Affiliation: L79 Unit B PT

Number of Positions Open: 13

Posting Period: 27-Mar-2020 to -10-Apr-2020


Major Responsibilities:

  • Maintains and ensures a high standard of cleanliness with the effective use of supplies, solutions and equipment such as floor and buffing machines, steamers, and vacuums.
  • Adheres to safe work practices.
  • Cleans and disinfects all types of surfaces such as floors, walls, ceilings, tables, chairs, beds, and other furniture.
  • Cleans and disinfects fixtures such as sinks, toilets, showers, tubs and mirrors.
  • Cleans all appliances.
  • Strips and refinishes all types of hard floor surfaces.
  • Sets up rooms for shelter resident and staff use.
  • Receives items delivered and carries/moves items to designated storage areas.
  • Performs maintenance duties and small repairs such as replacing light bulbs, unplugging drains and toilets, changing A/C filters, furniture repairs etc.
  • Shovels snow, salts walkways, uses snow moving equipment such as snow blowers.
  • Cuts grass using lawn maintenance equipment such as mowers, weed trimmers and ensures parking lots, walkways and other areas are free of all debris.
  • Maintains supply inventory in designated areas/locations.
  • Able to work in a commercial laundry room sorting linen, using industrial equipment.
  • Collects and sorts garbage and recyclables and removes to designated areas.
  • When required, travels to alternate work sites to complete assigned duties.

Key Qualifications:

Your application must describe your qualifications as they relate to:

  • Experience in performing various cleaning, housekeeping and maintenance activities.
  • Experience in using property maintenance machines, cleaning equipment, materials or solutions.

You must also have:

  • General knowledge of the Occupational Health and Safety Act and WHMIS.
  • Knowledge of issues relating to homelessness.
  • General understanding of operating systems such as fire safety, HVAC and other mechanical equipment.
  • Ability to maintain co-operative working relationship with other staff, shelter residents, visitors and service contractors.
  • Ability to follow verbal and written instructions, prepare and maintain records.
  • Ability to lift, push, pull heavy items as well as climb ladders.
  • A valid Ontario Driver's License is an asset.
  • Must be able to work rotating shifts, days, evenings, nights and weekends.

The George Street Revitalization (GSR) project is underway and , programs and services located

at Seaton House (339 George Street) will move to at least five (5) other sites over the next one

(1) to two (2) years. As a result, your work location will change to one of the new GSR sites.


Note:

  • All successful candidates will be required to provide a current Vulnerable Sector

Police Reference Check.

  • A Police Reference Check program brochure is available at

http://www.toronto.ca/housing/employment.htm


NOTE TO CURRENT CITY OF TORONTO CUPE LOCAL 79 PART-TIME EMPLOYEES: If you are a current City of Toronto Local 79 part-time employee, you must indicate that you are a "Current Part-time employee" where? of your on-line application form, and provide your "Employee Number" in order to be considered for this job opportunity as part of your application process.


Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.


City of Toronto -

Details Apply Save [2 days ago]

LCBO

Pay:

$15.94


Job Posting Description:

Are you passionate about people? Are you interested in a company that excels in customer experiences and has a strong customer brand? Do values matter to you? Do you bring your real self to work and live to the values – customer service, excellence, social responsibility, health & safety and integrity?

If this sounds like YOU, keep reading…

Join the LCBO team this Summer Season!

Our product is beverage alcohol. We are searching for Seasonal Customer Service Representative (May to September). Under the general supervision of the Store Manager, the successful candidate will assume responsibility and accountability for the key store functions and every day drive store results and champion responsible retailing.

What’s the role about?

  • Ability to interact and contribute to positive interpersonal relations with customers, LCBO employees, wholesale and trade representatives;
  • Customer engagement, sharing product knowledge and providing a best in class Customer Experience
  • Assisting with receiving of inventory, stock replenishment and maintaining Customer Ready Standards
  • Job rotational duties may include repetitive lifting of cases in varying weights and sizes, standing continuously, and processing customer transactions while leaving a great lasting impression

What You Need?

  • Eligibility to work in Canada
  • Minimum of 18 years of age
  • Reference & Police Security Check:
  • Applicants will be required to provide an original criminal record check at their own expense prior to commencing work with LCBO.
  • The criminal record check document must have been issued no more than six (6) months prior to first day of employment.
  • Criminal record checks can be obtained by attending your local police department (please be aware that pricing and processing time will vary by location )
  • Or by using an online platform provided by a third-party supplier like Sterling Talent Solutions : https://www.sterlingtalentsolutions.ca/landing-pages/l/lcbo-retail-stores/ . (completed online and results are returned usually within one business day)

*Please note that LCBO is not responsible for applicants’ use of any third party supplier of criminal record checks.

Why Join the LCBO Team?

  • Thrive: Exposure to a public sector agency and working in an engaging team environment
  • Connect: Work in an environment where technology and people connect
  • Develop: Grow your skills through our paid online and in-class mandatory training programs, and have access to ongoing learning opportunities, and comprehensive product education
  • Prosper: Share in our collective success with a wage above minimum

We’re a world-class retailer and wholesaler. We hire driven people we want to learn from and who want to grow their careers. LCBO understands a great career is made up of varied days, compelling problems to solve, and human connection. We work with our employees to create a working experience that drives both the organization and the people within it forward.

Opportunities exist across the province; please visit and apply on www.lcbo.com/careers .

We appreciate your interest, and advise that only those selected for an interview will be contacted. The LCBO is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise if you require accommodation.


Duration:

Work Hours:

0

Union / Non-Union:

Union

Job Posting End Date:

May 25, 2020

The LCBO is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.


LCBO -

Details Apply Save [2 days ago]

College/CEGEP
2 years to less than 3 years

    Specific Skills

  • Review quotations
  • Purchase general and specialized equipment, materials or business services
  • Monitor progress of delivery schedules
  • Invite tenders
  • Establish delivery schedules
  • Develop specifications for equipment, materials and supplies to be purchased
  • Determine contract terms and conditions
  • Contact clients and suppliers to resolve problems
  • Consult with suppliers
  • Award contracts or recommend contract awards
  • Assess requirements of establishment

Canadian Job Bank -

Details Apply Save [2 days ago]

College/CEGEP
5 years or more

    Specific Skills

  • Research and prepare occupational classifications, job descriptions and salary scales
  • Research employee benefits and health and safety practices and recommend changes
  • Co-ordinate employee performance and appraisal programs
  • Plan, develop, implement and evaluate human resources policies and programs
  • Administer benefit employment equity and other human resources programs
  • Hire, train and supervise staff
  • Advise managers and employees on the interpretation of human resources policies, benefit programs and collective agreements
  • Personal Suitability

  • Effective interpersonal skills
  • Team player
  • Excellent written communication
  • Judgement
  • Reliability
  • Organized

Canadian Job Bank -

Details Apply Save [2 days ago]

LCBO

Pay:

$15.94


Job Posting Description:

Are you passionate about people? Are you interested in a company that excels in customer experiences and has a strong customer brand? Do values matter to you? Do you bring your real self to work and live to the values – customer service, excellence, social responsibility, health & safety and integrity?

If this sounds like YOU, keep reading…

Join the LCBO team this Summer Season!

Our product is beverage alcohol. We are searching for Seasonal Customer Service Representative (May to September). Under the general supervision of the Store Manager, the successful candidate will assume responsibility and accountability for the key store functions and every day drive store results and champion responsible retailing.

What’s the role about?

  • Ability to interact and contribute to positive interpersonal relations with customers, LCBO employees, wholesale and trade representatives;
  • Customer engagement, sharing product knowledge and providing a best in class Customer Experience
  • Assisting with receiving of inventory, stock replenishment and maintaining Customer Ready Standards
  • Job rotational duties may include repetitive lifting of cases in varying weights and sizes, standing continuously, and processing customer transactions while leaving a great lasting impression

What You Need?

  • Eligibility to work in Canada
  • Minimum of 18 years of age
  • Reference & Police Security Check:
  • Applicants will be required to provide an original criminal record check at their own expense prior to commencing work with LCBO.
  • The criminal record check document must have been issued no more than six (6) months prior to first day of employment.
  • Criminal record checks can be obtained by attending your local police department (please be aware that pricing and processing time will vary by location )
  • Or by using an online platform provided by a third-party supplier like Sterling Talent Solutions : https://www.sterlingtalentsolutions.ca/landing-pages/l/lcbo-retail-stores/ . (completed online and results are returned usually within one business day)

*Please note that LCBO is not responsible for applicants’ use of any third party supplier of criminal record checks.

Why Join the LCBO Team?

  • Thrive: Exposure to a public sector agency and working in an engaging team environment
  • Connect: Work in an environment where technology and people connect
  • Develop: Grow your skills through our paid online and in-class mandatory training programs, and have access to ongoing learning opportunities, and comprehensive product education
  • Prosper: Share in our collective success with a wage above minimum

We’re a world-class retailer and wholesaler. We hire driven people we want to learn from and who want to grow their careers. LCBO understands a great career is made up of varied days, compelling problems to solve, and human connection. We work with our employees to create a working experience that drives both the organization and the people within it forward.

Opportunities exist across the province; please visit and apply on www.lcbo.com/careers .

We appreciate your interest, and advise that only those selected for an interview will be contacted. The LCBO is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise if you require accommodation.


Duration:

Work Hours:

0

Union / Non-Union:

Union

Job Posting End Date:

May 25, 2020

The LCBO is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.


LCBO -

Details Apply Save [2 days ago]


Tools