Company Bio
IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care. and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. As part of our dynamic team, you too can stand out and be amazing! At NYGH, our team is making a world of difference. NYGH has recently been ranked the #2 Hospital in Canada by Newsweek.
Position Summary
This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.
Qualifications
Bilingualism in French/English an asset

Secondary (high) school graduation certificate
Experience an asset

Business Equipment and Computer Applications

• Price scanner
• Electronic cash register
• Interac machine

Work Setting

• Supermarket/grocery store

Specific Skills

• Operate cash register
• Process money, cheques and credit/debit card payments
• Scan items
• Receive payment for goods or services
• Stock shelves and clean counter area
• Greet customers
• Wrap or place merchandise in bags
• Weigh produce and bulk foods
• Provide customer service

Security and Safety

• Bondable
• Criminal record check

Work Conditions and Physical Capabilities

• Fast-paced environment
• Attention to detail
• Standing for extended periods

Personal Suitability

• Team player

No degree, certificate or diploma
No experience

Work Setting

• Apartment/condominium complex

Transportation/Travel Information

• Public transportation is available

Work Conditions and Physical Capabilities

• Work under pressure

Equipment Operated/Used

• Security system

Administrative and Coordination Skills

• Perform safety and security checks

Personal Suitability

• Initiative
• Flexibility
• Excellent oral communication
• Excellent written communication
• Dependability
• Judgement
• Reliability
• Organized

Can United Consulting( http://www.canunitedservice.com/) is an industry leader in immigration, education, and investment consulting.

Location: North York Centre, steps from the subway at Yonge and Sheppard

We are a dynamic office environment where careers can be developed. Join the opportunity to work independently and as part of a team!

Responsibilities:

· Communicating courteously with clients via telephone, email, face to face, etc;

· Establishing strategies for marketing existing clients;

· Identifying sales channels, reaching out to agencies and institutes to promote the company’s projects and market clients;

· Investigating and solving clients’ complaints, providing positive customer experience, and implementing and enhancing current policies and standards;

· Keeping accurate records of discussions or correspondence with clients and/or business partners;

· Providing suggestions on staff recruitment and performance appraisals for marketing and the customer service department

· Learning about company's services and keeping up to date with changes;

· Maintaining metrics that are visible to the leadership team to show compliance and highlight trends;

· Utilizing strong coordination efforts to ensure efficient communication and workflow processes between departments, and ongoing support of customer requirements.

Requirements:

· Must have a minimum of 5 years related working experience;

· Exceptional experience in the area of customer service;

· Pleasant and friendly phone etiquette;

· Excellent client relation, negotiation, organization and communication skills;

· Excellent English and Chinese verbal & written skills;

· Strong analytical and problem-solving capabilities;

· Mediation and conflict resolution experience is considered a definite asset;

· Superior time management and multi-tasking abilities;

· Ability to manage and resolve unusual, stressful circumstances

*Must speak English and Mandarin.

Benefits:

• Dental care
• Life insurance
• Bonus scheme
• On-site parking
• Company events & social hours
• Discounted/free food
• Vision care
• Extended health care

Job Types: Full-time, Permanent

Salary: $50,000.00 to $70,000.00 /year

Experience:

• customer relationship manager: 1 year (Preferred)

Language:

• English (Preferred)
• Mandarin (Preferred)

Secondary (high) school graduation certificate
1 year to less than 2 years

Children's Ages

• Newborn (including expecting mother)

Additional Skills

• Perform light housekeeping and cleaning duties
• Assume full responsibility for household in absence of parents

Work Setting

• Employer's home
• Optional accommodation available at no charge on a live-in basis. Note: This is NOT a condition of employment

Specific Skills

• Tend to emotional well-being of children
• Take children to and from school and to appointments
• Supervise and care for children
• Sterilize bottles, prepare formulas and change diapers for infants
• Prepare and serve nutritious meals
• Organize, activities such as games and outings for children
• Maintain a safe and healthy environment in the home
• Instruct children in personal hygiene and social development
• Discipline children according to the methods requested by the parents
• Bathe, dress and feed infants and children
• Prepare infants and children for rest periods

Security and Safety

• Criminal record check

Transportation/Travel Information

• Travel expenses paid by employer
• Public transportation is available

Work Location Information

• Work in employer's/client's home

Personal Suitability

• Initiative
• Effective interpersonal skills
• Flexibility
• Excellent oral communication
• Judgement
• Reliability
• Organized