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Mary-am Suites is one of Toronto's most popular and fastest-growing provider of luxury furnished apartments. We also operate The Willowdale Hotel Toronto North York. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to ensure our clients receive the ultimate guest experience.


Position: Guest Services Associate

Job Type: Full Time (morning and evening shifts throughout the week)

Compensation: Competitive hourly rate, premium health, dental and life insurance, dynamic work environment, Friday lunches, supportive management.

Location: North York, ON (Yonge & Sheppard)

Job Category: Hotel, Front Desk, Guest Services

Position Description

The Guest Services Associate is a passionate and dedicated hospitality professional who works as part of the Front Office team and is responsible for supporting the organization's objective of delivering unparalleled service to our valued guests.

Primary Objectives:

  • Deliver outstanding service to our valued guests during their stay with us.
  • Provide prompt and professional responses to all inquiries.
  • Contribute to reinforcing our positive culture.

General Duties and Responsibilities:

  • Utilize systems to maintain accurate, up to date information for all clients and matters.
  • Follow all guest services department policies and procedures.
  • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
  • Process guest payments.
  • Maintain a friendly, cheerful and courteous demeanour at all times.
  • Courteously and accurately answers inquiries from potential guests and process hotel and extended stay reservations.
  • Resolve and follow up issues and problems with guest services coordinator at the hotel front desk to ensure a quality operation.
  • Allocate rooms to expected arrivals after checking the guests preferences and special requests.
  • Build strong relationships and liaise with all other department's including sales, housekeeping, and accounting.

Required Knowledge, Skills, and Abilities

Note that these requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required to perform this job.

  • Required: a positive attitude and passion for the hospitality industry.
  • Above average skills in: verbal and written communication.
  • Excellent skills in: customer service.
  • Demonstrated ability to: multi-task, prioritize, and organize.
  • Demonstrated ability to: remain calm whilst under pressure.
  • General knowledge of: Hotel Property Management Systems, Microsoft Word, Excel and Google Apps.
  • Experience in: Hospitality industry, extended stay hotels, corporate housing/temporary accommodations industry.
  • Education: Degree or Diploma in Hospitality Management is an asset.

Please Note

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

If you are interested in this exciting opportunity, please send a cover letter and resume through this website.

We invite all qualified candidates

Details Apply Save [yesterday]

  • North York, ON

Mary-am Suites is one of Toronto's most popular and fastest-growing provider of luxury furnished apartments. We also operate The Willowdale Hotel Toronto North York. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to ensure our clients receive the ultimate guest experience.


Position: Night Auditor

Job Type: Part Time (Night Shifts 11pm to 8 am)

Compensation: Competitive hourly rate, dynamic work environment, Friday lunches, supportive management.

Location: North York, ON (Yonge & Sheppard)

Job Category: Hotel, Front Desk, Accounting


Position Description

The Night Auditor is a passionate and dedicated hospitality professional who works as part of the Front Office team and is responsible for supporting the organization's objective of delivering unparalleled service to our valued guests. This position is based out of The Willowdale Hotel Toronto North York for shifting commencing at 11 pm until 8 am the following day. The Night Auditor is responsible for the overnight operations of the Hotel in addition to verifying the accuracy of guest accounts, balancing charges, and completing other assigned tasks.


Primary Objectives

  • Deliver outstanding service to our valued guests during their stay with us.
  • Provide prompt and professional responses to all inquiries.
  • Contribute to reinforcing our positive culture.
  • Prepare the night audit report.
  • Identify ad rectify posting errors.

General Duties and Responsibilities

  • Utilize systems to maintain accurate, up to date information for all clients and matters.
  • Follow all guest services department policies and procedures.
  • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
  • Process guest payments.
  • Maintain a friendly, cheerful and courteous demeanour at all times.
  • Courteously and accurately answers inquiries from potential guests and process hotel and extended stay reservations.
  • Resolve and follow up issues and problems with guest services coordinator at the hotel front desk to ensure a quality operation.
  • Allocate rooms to expected arrivals after checking the guests preferences and special requests.
  • Build strong relationships and liaise with all other department's including sales, housekeeping, and accounting.

Required Knowledge, Skills, and Abilities

Note that these requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required to perform this job.

  • Required: a positive attitude and passion for the hospitality industry.
  • Above average skills in: verbal and written communication.
  • Excellent skills in: accounting
  • Demonstrated ability to: multi-task, prioritize, and organize.
  • Demonstrated ability to:find and rectify mistakes.
  • General knowledge of: Hotel Property Management Systems, Microsoft Word, Excel and Google Apps.
  • Experience in: Hospitality industry, extended stay hotels, corporate housing/temporary accommodations industry.
  • Education: Degree or Diploma in Hospitality Management is an asset.

Please Note

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

If you are interested in this exciting opportunity, please send a resume through this website.

We invite all qualified candidates

Details Apply Save [yesterday]

The Customer Experience Salesfloor Associate will provide customer service by maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by assisting at the Front End as required and maintaining and recovering merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and customer traffic patterns. Shift Requirements: A variety of shifts including evenings and weekends.

Position Responsibilities

Primary responsibilities are listed below. Other responsibilities may be assigned. • Covering an assigned area on the salesfloor • Zoning assigned area • Working recovery merchandise from the Customer Service desk and other areas of the store • Assisting with Front End coverage • Moving feature merchandise to its modular home • Executing housekeeping as required • Communicating with other associates to ensure floor coverage is maintained Provides excellent Customer service through: • Practicing the 3 Meter Rule • Responding to customer requests for information and service • Assisting customer in locating merchandise Ensures that safe work habits are being followed by: • Performing warm-up stretches prior to shift • Being knowledgeable about emergency and safety procedures • Following pallet jack and equipment safety procedures • Following proper lifting techniques • Maintaining a safe work area, free of excess debris and fixtures • Following riser and ladder safety • Being knowledgeable with lockout/tag out procedures • Properly handling all liquid and chemical spills • Maintaining a clean accessible fixture room Ensures cleanliness through: • Disposing of trash/boxes quickly • Keeping a clean, hazard free work area • Maintaining clean modulars Demonstrates initiative and dependability by: • Working well on his/her own and requiring very littler supervision and follow-up • Excelling in a team working environment • Being flexible based on the freight flow and demand

Canada Walmart Division

Retail Store Associates

Qualifications

Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Previous working experience in a Retail environment is an asset. Mathematical Skills Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Basic Reading/Writing Skills Ability to understand to the meaning of written or printed matter and to record information by inscribing characters or symbols. Certificates, Licenses, and Registrations The associate must complete all Wal-Mart Basic and Advanced Training Modules and classes. The Associate must also be comfortable working with technology and be willing to learn new technological platforms when required. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the Associate is regularly required to: Spend frequent periods standing with a constant opportunity to move about. It is an occasional requirement to stoop or lift material, fixtures or equipment and climb a ladder. The Associate must regularly lift and/or move up to 9.1 kg (20 lbs.) and occasionally lift and/or move up to 18 kg (40 lbs.). Work Environment The work environment characteristics described in this section are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is located in a comfortable indoor area. Conditions could produce mild discomfort on occasion, e.g., dust, moderate noise. Regular need to give close attention, either hearing or seeing, to what is happening is required. There is some modest pressure from deadlines or other productivity standards. Work is somewhat repetitious.

Licensing & Other Qualifications

The Associate must complete all Wal-Mart Basic and Advanced Training Modules and classes

Physical Demands

Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the Associate is regularly required to: Spend frequent periods standing with a constant opportunity to move about. It is an occasional requirement to stoop or lift material, fixtures or equipment and climb a ladder. The Associate must regularly lift and/or move up to 9.1 kg (20 lbs.) and occasionally lift and/or move up to 18 kg (40 lbs.). Work Environment The work environment characteristics described in this section are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is located in a comfortable indoor area. Conditions could produce mild discomfort on occasion, e.g., dust, moderate noise. Regular need to give close attention, either hearing or seeing, to what is happening is required. There is some modest pressure from deadlines or other productivity standards. Work is somewhat repetitious.

Schedule Details

SA: 12:00am - 12:00pm
SU: 12:00am - 12:00pm
MO:12:00am - 12:00pm
TU: 12:00am - 12:00pm
WE:12:00am - 12:00pm
TH: 12:00am - 12:00pm
FR: 12:00am - 12:00pm

Accessibility

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Walmart Canada -

Details Apply Save [3 days ago]

  • North York, ON

Company Bio
IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care. and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. As part of our dynamic team, you too can stand out and be amazing! At NYGH, our team is making a world of difference. NYGH has recently been ranked the #2 Hospital in Canada by Newsweek.
Position Summary
This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.
Qualifications
Bilingualism in French/English an asset

Details Apply Save [3 days ago]

  • North York, ON

A Store Standards Associate maintains store cleanliness and customer shopping experience, retrieving and refilling shopping carts, cleaning large spills requiring a mop and bucket, assisting customers with heavy merchandise, etc.

Position Responsibilities

• Practicing the 3 meter Attitude. • Ensuring good customer service by maintaining store maintenance and cleanliness standards in a safe and efficient manner. • Clearing Shopping carts from the parking lot and store perimeter, returning them to a safe storage location using Wal-Mart approved procedures. • Removing shopping carts from cart corrals located on the parking lot and store perimeter and returning them to a safe store location. • Ensuring shopping carts are well stocked inside of the store. • Responding promptly to carry out requests at satellite registers. • Safely assisting customers carry outs or carry ins. • Verifying receipts to the merchandise purchased by customers when completing a carry out. • Cleaning and maintaining store vestibules/entrances and exits, sidewalks, building and parking lot perimeter and Associate lounge areas. • Recording the collection of shopping carts in the cart retrieval log, noting date, time, number of carts collected and the condition of the environment i.e. Snow covered lot, very windy etc. • Cleaning and maintaining the restrooms. • Refilling paper towel dispensers on the sales floor. • Zoning the fixture room. • Communicating with management team for various tasks around the entire store. Additional Responsibilities • Adheres to all company policies and standard operating procedures. • Other responsibilities may be assigned.

Canada Walmart Division

Retail Store Associates

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mathematical Skills • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. • Ability to compute rate, ratio and percent. • Ability to determine the number of individual things in a unit or group. Basic Reading/Writing Skills • Ability to understand the meaning of written or printed matter and to record information by inscribing characters or symbols.

Licensing & Other Qualifications

The Associate must complete all Wal-Mart Basic and Advanced Training Modules and classes

Physical Demands

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • The Associate is regularly required to walk or stand. • The Associate must regularly lift and/or move up to 18kg (40lbs.). • The Associate will be required to perform tasks involving firm grasping. • The Associate will occasionally be required to bend, twist or squat. • The Associate will be involved in frequent repetitive hand actions. • The Associate will be required to reach above shoulder height and below waist level.

Schedule Details

SA: 12:00am - 12:00pm
SU: 12:00am - 12:00pm
MO:12:00am - 12:00pm
TU: 12:00am - 12:00pm
WE:12:00am - 12:00pm
TH: 12:00am - 12:00pm
FR: 12:00am - 12:00pm

Accessibility

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Walmart Canada -

Details Apply Save [3 days ago]

  • North York, ON

Secondary (high) school graduation certificate
Experience an asset

    Business Equipment and Computer Applications

  • Price scanner
  • Electronic cash register
  • Interac machine
  • Work Setting

  • Supermarket/grocery store
  • Specific Skills

  • Operate cash register
  • Process money, cheques and credit/debit card payments
  • Scan items
  • Receive payment for goods or services
  • Stock shelves and clean counter area
  • Greet customers
  • Wrap or place merchandise in bags
  • Weigh produce and bulk foods
  • Provide customer service
  • Security and Safety

  • Bondable
  • Criminal record check
  • Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Attention to detail
  • Standing for extended periods
  • Personal Suitability

  • Team player

Canadian Job Bank -

Details Apply Save [4 days ago]

No degree, certificate or diploma
No experience

    Work Setting

  • Apartment/condominium complex
  • Transportation/Travel Information

  • Public transportation is available
  • Work Conditions and Physical Capabilities

  • Work under pressure
  • Equipment Operated/Used

  • Security system
  • Administrative and Coordination Skills

  • Perform safety and security checks
  • Personal Suitability

  • Initiative
  • Flexibility
  • Excellent oral communication
  • Excellent written communication
  • Dependability
  • Judgement
  • Reliability
  • Organized

Canadian Job Bank -

Details Apply Save [4 days ago]

  • North York, ON

A Produce Stocker properly maintains, zones, and stocks his/her assigned area, assists customers and maintains modular and feature presentations.

Position Responsibilities

• Following the “One Best Way” Standards of practice. • Practicing the 3 Meter Attitude. • Answering Customer calls promptly. • Answering register calls promptly. • Operating the register when needed. • Maintaining 100% in stock at all times. • Meeting Customer's needs by assisting them whenever possible. • Ensuring that department is fully stocked with merchandise and is ready for business. • Adhering to standards and policies for cold chain compliance, thermometer calibrations, temperature recording, food handling, product rotation, sell-by dates, and expiration dates. • Adhering to food safety and handling procedures and following sanitation and cleaning procedures. • Rotating stock and checking for expired products. • Zoning the department. • Ensuring the merchandise is properly signed and priced. • Maintaining all risers properly. • Maintaining modular labels. • Ensuring the quality and visual appearance of Produce Department merchandise, refer to WIBI guide. • Washing, cutting, and preparing produce for display on sales floor. Additional Responsibilities • Adheres to all company policies and standard operating procedures. • Other responsibilities may be assigned.

Canada Walmart Division

Retail Store Associates

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mathematical Skills • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. • Ability to compute rate, ratio and percent. • Ability to determine the number of individual things in a unit or group. Basic Reading/Writing Skills • Ability to understand the meaning of written or printed matter and to record information by inscribing characters or symbols.

Licensing & Other Qualifications

The Associate must complete all Wal-Mart Basic and Advanced Training Modules and classes.

Physical Demands

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • The Associate is regularly required to walk or stand. • The Associate must regularly lift and/or move up to 18kg (40lbs.). • The Associate will be required to perform tasks involving firm grasping. • The Associate will occasionally be required to bend, twist or squat.• The Associate will be involved in frequent repetitive hand actions. • The Associate will be required to reach above shoulder height and below waist level.

Schedule Details

SA: 10:00pm - 07:00am
SU: 10:00pm - 07:00am
MO:10:00pm - 07:00am
TU: 10:00pm - 07:00am
WE:10:00pm - 07:00am
TH: 10:00pm - 07:00am
FR: 10:00pm - 07:00am

Accessibility

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Walmart Canada -

Details Apply Save [4 days ago]

Can United Consulting( http://www.canunitedservice.com/) is an industry leader in immigration, education, and investment consulting.

Location: North York Centre, steps from the subway at Yonge and Sheppard

We are a dynamic office environment where careers can be developed. Join the opportunity to work independently and as part of a team!

Responsibilities:

· Communicating courteously with clients via telephone, email, face to face, etc;

· Establishing strategies for marketing existing clients;

· Identifying sales channels, reaching out to agencies and institutes to promote the company’s projects and market clients;

· Investigating and solving clients’ complaints, providing positive customer experience, and implementing and enhancing current policies and standards;

· Keeping accurate records of discussions or correspondence with clients and/or business partners;

· Providing suggestions on staff recruitment and performance appraisals for marketing and the customer service department

· Learning about company's services and keeping up to date with changes;

· Maintaining metrics that are visible to the leadership team to show compliance and highlight trends;

· Utilizing strong coordination efforts to ensure efficient communication and workflow processes between departments, and ongoing support of customer requirements.

Requirements:

· Must have a minimum of 5 years related working experience;

· Exceptional experience in the area of customer service;

· Pleasant and friendly phone etiquette;

· Excellent client relation, negotiation, organization and communication skills;

· Excellent English and Chinese verbal & written skills;

· Strong analytical and problem-solving capabilities;

· Mediation and conflict resolution experience is considered a definite asset;

· Superior time management and multi-tasking abilities;

· Ability to manage and resolve unusual, stressful circumstances

*Must speak English and Mandarin.

Benefits:

  • Dental care
  • Life insurance
  • Bonus scheme
  • On-site parking
  • Company events & social hours
  • Discounted/free food
  • Vision care
  • Extended health care

Job Types: Full-time, Permanent

Salary: $50,000.00 to $70,000.00 /year

Experience:

  • customer relationship manager: 1 year (Preferred)

Language:

  • English (Preferred)
  • Mandarin (Preferred)

Details Apply Save [7 days ago]

  • North York, ON

Secondary (high) school graduation certificate
1 year to less than 2 years

    Children's Ages

  • Newborn (including expecting mother)
  • Additional Skills

  • Perform light housekeeping and cleaning duties
  • Assume full responsibility for household in absence of parents
  • Work Setting

  • Employer's home
  • Optional accommodation available at no charge on a live-in basis. Note: This is NOT a condition of employment
  • Specific Skills

  • Tend to emotional well-being of children
  • Take children to and from school and to appointments
  • Supervise and care for children
  • Sterilize bottles, prepare formulas and change diapers for infants
  • Prepare and serve nutritious meals
  • Organize, activities such as games and outings for children
  • Maintain a safe and healthy environment in the home
  • Instruct children in personal hygiene and social development
  • Discipline children according to the methods requested by the parents
  • Bathe, dress and feed infants and children
  • Prepare infants and children for rest periods
  • Security and Safety

  • Criminal record check
  • Transportation/Travel Information

  • Travel expenses paid by employer
  • Public transportation is available
  • Work Location Information

  • Work in employer's/client's home
  • Personal Suitability

  • Initiative
  • Effective interpersonal skills
  • Flexibility
  • Excellent oral communication
  • Judgement
  • Reliability
  • Organized

Canadian Job Bank -

Details Apply Save [7 days ago]


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